الْتِزَامٌ غَيْرُ مُتَوَقَّعٍ

Lesson goals

1. I identify a conflict between two commitments in a message.
2. I negotiate politely and propose a feasible alternative.
3. I write a reply explaining the problem, solution and scheduled time.

By the end I can…

• I identify a conflict between two commitments in a message.
• I negotiate politely and propose a feasible alternative.
• I write a reply explaining the problem, solution and scheduled time.