B1 · الوحدة الثالثة: نحل مشكلة الخدمة
وَصَلَ الطَّلَبُ نَاقِصًا
Lesson goals
- Extract the facts and request from a short complaint.
- Describe a problem with an order in sequence and politely.
- Write a complaint linking the problem to a solution and a timeframe.
By the end I can…
- Extract the facts and request from a short complaint.
- Describe a problem with an order in sequence and politely.
- Write a complaint linking the problem to a solution and a timeframe.